Privacy Policy | MARONV

Last Updated: August 17, 2026

This Privacy Policy describes how MARONV (“we”, “us”, or “our”), a manufacturer of fountain and waterscape submersible pumps, collects, uses, discloses, and protects personal information when you visit our website at www.maronv.com (the “Website”) or otherwise interact with us (e.g., by email, phone, WhatsApp, or business inquiry forms). We are committed to protecting your privacy and handling your personal information responsibly, in accordance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the Hong Kong Personal Data (Privacy) Ordinance (PDPO).

Table of Contents

1. Introduction

This Privacy Policy describes how MARONV (“we”, “us”, or “our”), a manufacturer of fountain and waterscape submersible pumps, collects, uses, discloses, and protects personal information when you visit our website at www.maronv.com (the “Website”) or otherwise interact with us (e.g., by email, phone, WhatsApp, or business inquiry forms). We are committed to protecting your privacy and handling your personal information responsibly, in accordance with applicable privacy laws, including the EU General Data Protection Regulation (GDPR) and the Hong Kong Personal Data (Privacy) Ordinance (PDPO).

2. Information We Collect

2.1 Information You Provide to Us

When you use the Website or contact us, you may provide us with information including:

  • Contact details: name, company name, job title, email address, phone number, and country/region;
  • Business information: project details, product inquiries, specification requirements, quantities, and delivery destinations;
  • Correspondence: messages, documents, and attachments you send to us by email, forms, WhatsApp, or other channels.

2.2 Information We Collect Automatically

When you visit the Website, we may automatically collect:

  • Log data: IP address, browser type and version, operating system, pages visited, and time and date of visits;
  • Device data: device type, screen resolution, and language preferences;
  • Usage data: how you navigate and interact with the Website;
  • Cookies and similar technologies: see Section 5 below.

3. How We Use Your Information

We use personal information for the following purposes:

  • To respond to your inquiries, provide quotations, and deliver product information and technical support;
  • To evaluate and fulfill orders, and to manage our business relationship with you;
  • To improve our products, Website, and customer experience;
  • To send marketing and promotional communications (e.g., product catalogs and industry updates) where permitted by law and subject to your preferences — you may opt out at any time;
  • To maintain security, prevent fraud, and comply with legal obligations;
  • For internal administration, record-keeping, and business reporting.

Where applicable law requires, we rely on the following legal bases for processing:

  • Consent: where you have given us your consent (e.g., receiving marketing communications);
  • Contract: where processing is necessary to enter into or perform a contract with you (e.g., fulfilling orders);
  • Legitimate interests: for improving our products and services, ensuring network security, and maintaining normal business operations;
  • Legal obligation: where we must comply with applicable laws and regulations.

5. Cookies and Tracking Technologies

The Website uses cookies and similar technologies to operate properly and to analyze usage. Essential cookies are required for the basic functions of the Website. Analytics cookies help us understand how visitors use the Website so that we can improve its content and experience. You can control or delete cookies through your browser settings; however, please note that disabling certain cookies may affect some functionality of the Website.

6. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share it only in the following circumstances:

  • Service providers: trusted third parties that help us operate the Website and our business (e.g., hosting, analytics, email services, CRM, logistics), who process data on our behalf under confidentiality obligations;
  • Business partners: distributors, agents, or partners involved in fulfilling your requests or orders;
  • Legal compliance: where required by law, regulation, legal process, or legitimate government request;
  • Business transactions: in connection with a merger, acquisition, or reorganization, subject to confidentiality obligations.

7. International Data Transfers

As an international manufacturer serving customers in more than 20 countries, your personal information may be transferred to and processed in countries other than your own, including Hong Kong, China and other locations where we or our service providers operate. Where such transfers occur, we take appropriate safeguards (e.g., standard contractual clauses or equivalent mechanisms) to ensure that your information is protected to a level consistent with applicable law.

8. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this Policy, or as required or permitted by applicable law (e.g., invoices and financial records). When it is no longer needed, we delete or anonymize your information in a secure manner.

9. Data Security

We implement reasonable technical and organizational measures to protect your personal information, including SSL encryption in transit, access controls, and secure storage. However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.

10. Your Rights

Subject to applicable law, you may have the right to:

  • Access and obtain a copy of your personal information;
  • Correct inaccurate or incomplete information;
  • Request deletion of your personal information;
  • Restrict or object to certain processing;
  • Data portability (to receive data in a structured, machine-readable format);
  • Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal;
  • Lodge a complaint with a relevant supervisory authority.

To exercise any of these rights, please contact us using the details in Section 14. We will respond within a reasonable time (usually within 30 days) and as required by law.

11. Children’s Privacy

The Website is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so that we can delete it promptly.

The Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page, with the revised “Effective Date” indicated at the top. We encourage you to review this page periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

© 2026 MARONV. All rights reserved. This Privacy Policy is provided for informational purposes and does not constitute legal advice.